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"Hidden Gem in Hanoi Old Quarter" |
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User Rating: 4.9 |
| | Reviewer: Andrew K. of Melbourne, Australia |
| Reviewed: July 13, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: March 2010 Type: Couple |
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Comments (English):
Welcoming and hospitable staff saw the initial culture shock we experienced just melt away within minutes. With a warm smile any time of the day, River and Yen were always friendly, approachable and helpful. Excellent location in the centre of the old quarter - you'd be doing well to find a place better than the Jasmine Hotel. Outstanding value for money. After traveling through the whole of Vietnam, this is one of the best hotels going around. Highly recommend it to anyone visiting Hanoi.
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"Hotel Jasmine" |
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User Rating: 4.3 |
| | Reviewer: Margaret K. of Perth, Australia |
| Reviewed: February 27, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: February 2010 Type: Couple |
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Comments (English):
This was a comfortable hotel which was very central. The staff were extremely helpful, most spoke english and made us feel very welcome. The breakfast was more than substantial, with adequate choices. My only complaint was that the room we had was very small. It would have been better as a single room instaed of a double. Otherwise I would recommend the Jasmine, it was clean, comfortable and good value.
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"What great people" |
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User Rating: 4.9 |
| | Reviewer: Noah F. of Vermont, United States |
| Reviewed: January 28, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: January 2010 Type: Active/Adventure |
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Comments (English):
I stayed at the Jasmine in Dec 09. It was the best experience that I had in S.E. Asia for the two months I traveled. The staff are very friendly and speak fluent English. Rooms are VERY clean and spacious. It is location is 5 min walk for the lake and 5 min walk to fine dining. Always greeted with a smile.
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"Best staff!" |
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User Rating: 5.0 |
| | Reviewer: Steve F. of San Francisco, CA, United States |
| Reviewed: January 7, 2010 (see hotel reviews from Instantworldbooking.com) |
| Traveled: January 2010 Type: Single |
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Comments (English):
I've stayed at a LOT of places of the years, but non have had the kind of friendly and helpful staff as The Jasmine. The room was good too, but it was the staff that I'll go back for. They helped me with everything from taxi fares to getting some of my stuff repaired. Always happy to help and going way beyond what was expected! The food was delicious too ;)
The scale only goes to 5, but I'd still give them a 10!
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"Convenience and MIddle of everything" |
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User Rating: 3.9 |
| | Reviewer: Jason C. of Petaling Jaya, Selangor, Malaysia |
| Reviewed: December 10, 2009 (see hotel reviews from Bedbreakfasttraveler.com) |
| Traveled: December 2009 Type: Family |
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Comments (English):
The staffs are helpful and friendly. The hotel is clean and very very comfortable. Even the food we like to go back there to eat for every meal. A place to go and stay in the city, they'll get you the best taxi deals and also advices on where to go.
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"Outstanding--Facility, Location, and Staff" |
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User Rating: 5.0 |
| | Reviewer: Bert S. of Knoxville, United States |
| Reviewed: December 2, 2009 (see hotel reviews from Instantworldbooking.com) |
| Traveled: November 2009 Type: Single |
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Comments (English):
spent two wonderful days in Hanoi following the Habitat for Humanity Jimmy and Rosalynn Carter Work Project in late November. Those two days were very positively punctuated by my stay at The Jamine Hotel at 57 Lo Su Street. Ms. Spring Nguyen and her entire staff were absolutely fantastic! Prior to my trip, I contacted her to inquire about lodging. I receieved a prompt reply with much additonal information about my potential stay. When I arrived, I was greeted most pleasantly and offered a cup of that wonderful Vietnam coffee. My room was on the 5th floor with a balcony and was delightfully decorated and appointed. The location is just perfect for touring the city. Two blocks from Hoan Kiem Lake and just below the Old Quarter. The staff was most helpful in planning day trips thru the city and in recommending a fine resturant for me and several friends at the end of our stay. The free breakfast was plentiful and nicely presented and offers of coffee were special. Clean, well appointed, internet access in my room and the lobby, super staff--needless to say, I would return to The Jasmine Hotel and would recommend it without reservation to anyone visiting Hanoi. A fantistic visit!!
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"Excellent Value for Money" |
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User Rating: 4.4 |
| | Reviewer: Lee C. of Petaling Jaya, Malaysia |
| Reviewed: November 2, 2009 (see hotel reviews from Instantworldbooking.com) |
| Traveled: October 2009 Type: Other |
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Comments (English):
This is a small but a very comfortable hotel with excellent services. The staff are very hospitable and always willing to help.
Location is ideal. Room is very clean and comfortable.
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"Great room. Very good price with the most friendly and helpful staff in S.E. Asia!" |
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User Rating: 5.0 |
| | Reviewer: Virgine A. of paris, France |
| Reviewed: October 31, 2009 (see hotel reviews from Instantworldbooking.com) |
| Traveled: October 2009 Type: Family |
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Comments (English):
My husband and I stayed at the Jasmine towards the end of our 2 month vacation in S.E. Asia. We were blown away by the amazing communication leading up to our stay there and this amazing service continued from the moment we arrived until we sadly had to bid farewell. We were pleasantly surprised to find out that we had been upgraded on our first night as a gift for our honeymoon! The hotel staff were super helpful with booking and organizing our Halong Bay boat cruise. Upon our arrival back at the hotel after the cruise we were again surprised with another upgraded room! The front desk staff and management were always eager to help with suggestions for restaurants or things to do in Hanoi. Every room we were in was clean, neat and had lots of frills such as A/C, flat screen tv and in-room desktop computer with internet! The location is great because it's walking distance to the lake where there are great restaurants and the Water Puppet theatre. There was quite a bit of car noise if you got a room at the front of the hotel but after a while you get used to it and it's pretty standard for S.E. Asia. All in all, the Jasmine is a great hotel choice and fits the average traveller budget!
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"Jasmine hôtel Hanoi" |
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User Rating: 4.3 |
| | Reviewer: Marie-Louise S. of Lausanne, Switzerland |
| Reviewed: September 28, 2009 (see hotel reviews from Instantworldbooking.com) |
| Traveled: September 2009 Type: Active/Adventure |
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Comments (English):
Good hotel and very friendly staff. We were happy about this hotel just not parking.
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"Excellent Hotel, Excellent Location & Excellent Staff" |
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User Rating: 5.0 |
| | Reviewer: Virgine A. of Camembert, France |
| Reviewed: August 22, 2009 (see hotel reviews from Instantworldbooking.com) |
| Traveled: August 2009 Type: Large Group |
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Comments (English):
The hotel was 1 minute walk from the lake and 2 minutes from the old quarter so it's location was perfect. The room was excellent, our first room with a balcony . There was a computer with internet access which was brilliant. We booked our trip to Ha Long Bay with the hotel and we were able to leave our luggage there overnight. When we returned we were given a different room, this room was also very clean. Although this room did not have a computer this was not a problem as there were 4 computers downstairs in the foyer.
The staff at the hotel were excellent, they gave good advice and recommendations. They gave us a free rooms to use for 3 hours before our night trip ( we already checked out of the hotel )
I would definately stay here again!!
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